Hospitality Softnet Inc.

Mystery Shopper

Sales and Catering Shoppers - Remote - Part Time

Hospitality Softnet is a national hotel training firm, with 32 years of experience, seeking remote part-time Mystery Shoppers for Hotel Sales & Catering departments. Shoppers work on a part-time, but consistent year-round basis, while allowing flexibility with their schedule allowing them to continue to use their industry skills.

The process involves contacting Hotel Sales and Hotel Catering Sales managers from a home office via telephone, followed by a written report, which evaluates the manager's selling skills. All work is submitted by email.  We supply initial training and ongoing resources to ensure success. This is a 1099 position.

Benefits:
  • Ability to work from home
  • No commuting costs
  • No costs for business attire
  • Dedicated home offices can often provide financial benefits
  • Can work around personal and family commitments
  • Great flexibility
  • Can stay involved in the hospitality industry
  • Opportunities to work in different divisions of the company long term

Key requirements:
  • Background with hotel sales/catering sales process a plus
  • Detail oriented with strong organizational skills
  • Availability during regular business hours to make phone calls and check emails
  • Able to meet daily and weekly deadlines, responding to all calls and messages in timely basis (details can be provided)
  • Exceptional writing and proofing skills
  • Home office with a quiet work environment
  • Office to include Windows-based computer with MS Word, internet access and telephone for outgoing calls only. (cell or land line)
  • Regular and reliable daily access to internet and email Monday through Friday
  • Ability to act realistically as a potential customer
  • Professional phone skills and writing skills
Apply: Mystery Shopper
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This is a part time 1099 position. What is the monthly income you are looking for?*
This role requires the availability to make/respond to calls/emails during regular business hours Monday through Friday. Are you able to do this 5 days a week?*
How many hours a day are you available to work?
What times are you available to work each day?*
This position requires an environment with no background noises that can be heard over the phone. Can you accommodate this requirement?*
Are you currently working for another organization? If so, please provide details.*
Our reporting is done in Word or Excel based templates. Are you comfortable with both of these programs?*
How would you rate your computer skills relating to typing, downloading files from email, and setting up folders in your computer?*
This position requires having a computer with MS Word and MS Excel with Windows operating systems. We do not support Mac's. Do you have this capability?*
Need to be a U.S. citizen and be able to provide a government issued ID (State issued ID Card or U.S.Passport) & a copy of Social Security Card if hired. Can you meet this requirement?*
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