Mystery Shopper

Remote
Part Time
Sales and Catering Shoppers
Mid Level
Hospitality Softnet is a national hotel training firm, with 32 years of experience, seeking remote part-time Mystery Shoppers for Hotel Sales & Catering departments. Shoppers work on a part-time, but consistent year-round basis, while allowing flexibility with their schedule allowing them to continue to use their industry skills.

The process involves contacting Hotel Sales and Hotel Catering Sales managers from a home office via telephone, followed by a written report, which evaluates the manager's selling skills. All work is submitted by email.  We supply initial training and ongoing resources to ensure success. This is a 1099 position.

Benefits:
  • Ability to work from home
  • No commuting costs
  • No costs for business attire
  • Dedicated home offices can often provide financial benefits
  • Can work around personal and family commitments
  • Great flexibility
  • Can stay involved in the hospitality industry
  • Opportunities to work in different divisions of the company long term

Key requirements:
  • Background with hotel sales/catering sales process a plus
  • Detail oriented with strong organizational skills
  • Availability during regular business hours to make phone calls and check emails
  • Able to meet daily and weekly deadlines, responding to all calls and messages in timely basis (details can be provided)
  • Exceptional writing and proofing skills
  • Home office with a quiet work environment
  • Office to include Windows-based computer with MS Word, internet access and telephone for outgoing calls only. (cell or land line)
  • Regular and reliable daily access to internet and email Monday through Friday
  • Ability to act realistically as a potential customer
  • Professional phone skills and writing skills
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